panda55 Privacy Policy

This page describes what we collect when you use panda55 and how we keep that data protected. We operate an online entertainment platform available where local law permits. Our commitment is to handle your personal information transparently, securely, and in line with applicable data protection law.

We collect data to verify your identity, process your deposits and withdrawals, detect fraud, and improve our service. We do not sell your information to third parties. This policy explains what we collect, how we use it, who may access it, and what rights you have.

What we collect on panda55

When you create an account on panda55, we ask for your legal name, date of birth, email address, and phone number. We verify this information against government records as part of our Know Your Customer (KYC) process. We do not open accounts for users under the age of legal majority in their jurisdiction.

We also collect your residential address, payment method details (such as your DANA, e-wallet, mobile banking, or bank account number), and transaction history. If you contact our support team, we keep records of your messages. We log your IP address, device type, and browser information each time you access panda55.

Note: We do not store your full payment card details on our servers. Payment processors handle card data directly under their own security standards.

How we use your data on panda55

We use your personal information to verify your identity, prevent fraud, and comply with anti-money-laundering regulations. Your data helps us process your deposits via local payment, online payment, e-wallet virtual accounts, and other supported methods, and to settle your withdrawals. We also use it to send you account notifications, service updates, and respond to your support requests.

We analyse usage patterns to improve our platform — for example, to understand which football markets (Liga 1, Piala AFF, Champions League) or live-dealer tables are most popular. We do not use your data for marketing without your consent. We may contact you about account security, payment issues, or legal obligations.

Third parties and data processors

We work with payment processors, identity verification vendors, and hosting providers who may access your data. These processors are bound by confidentiality agreements and are located in various jurisdictions, including outside Indonesia. Our servers may sit outside your jurisdiction; data transfers are encrypted in transit.

We may disclose your information if required by law, court order, or government authority. We do not share your data with advertisers or data brokers. If you have questions about a specific processor, contact our support team.

Your rights regarding panda55 account data

You have the right to access, correct, or request deletion of your personal information, subject to legal and operational constraints. For example, we may retain transaction records for compliance purposes even after account closure. You may request a copy of your data in a portable format.

To exercise these rights, contact us through the support channel on panda55. We will respond within a reasonable timeframe. If you believe we have mishandled your data, you may lodge a complaint with your local data protection authority.

1

Access your dataRequest

Ask us for a copy of all personal information we hold about you on panda55.
2

Correct inaccuraciesUpdate

Update your name, address, or contact details if they change or are incorrect.
3

Request deletionClose

Ask us to delete your account and associated data, subject to legal retention requirements.

Cookies and tracking on panda55

We use cookies to keep you logged in, remember your preferences, and detect suspicious activity. These are essential for panda55 to function. We do not use cookies for third-party advertising. You can disable cookies in your browser settings, but this may limit your ability to use our platform.

Security on panda55

We use SSL encryption, two-factor authentication, and regular security audits to protect your account. Never share your password or two-factor code with anyone, including our support team.

Contact us about your privacy on panda55

If you have questions about this policy, wish to exercise your data rights, or believe we have mishandled your information, contact our support team through panda55. We are available to assist users across Jakarta, Surabaya, Bandung, and other supported regions. Our services are available only where local law permits.

We review and update this policy periodically. Significant changes will be notified to you via email or a notice on panda55. Your continued use of the platform after such notice constitutes acceptance of the updated policy.